Income SG Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Sale
$OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Shipping & Delivery5.0
- Customer Service4.3
- Price & Quality4.5
- Return Policy4.0
Recent Customer Reviews (3)
Jérôme Brousse
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Andreas Lauritsen
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Jade Evans
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Income SG Pricing
IncomeShield
$1,130 - $5,777
Income SG Pros & Cons
Pros
1
Legitimacy and Reliability: The website is considered very likely to be legitimate and reliable, with a valid SSL certificate and a relatively high trust score, indicating it is safe for transactions and data submission.
2
Established Presence: The website is old and popular, suggesting a well-established company with a significant customer base.
3
Customer Service Accessibility: Income offers a strong network of branches and an award-winning contact center aimed at providing quick and competent customer service.
4
Value-Added Services: Income emphasizes value-added services beyond just policy sales, aiming for a good customer experience.
5
Career Opportunities: Some reviews mention good career progression and a positive work environment with knowledgeable colleagues.
CONS
1
Mixed Customer Reviews: Customer satisfaction is mixed, with some users reporting dissatisfaction, especially regarding claims processing delays and customer service responsiveness.
2
Stressful Work Environment: Employees report stressful conditions due to high KPIs, lack of managerial support, favoritism, and manual processes.
3
Customer Service Issues: Some customers complain about slow or no responses from customer service, especially regarding claims and policy inquiries.
4
Low Interest Rates on SRS: The Supplementary Retirement Scheme (SRS) linked to Income offers low base interest rates (around 0.05% p.a.), which may not be attractive for retirement savings unless invested wisely.
5
Career Advancement Limitations: Some employees note limited opportunities for career advancement and insufficient training structures.
Income SG Features and Benefits
Features
IncomeShield Standard Plan
Provides medical treatment coverage up to $200,000 per policy year with no lifetime limit
20% welcome discount on first-year premium
Available for new customers on IncomeShield Standard and Enhanced IncomeShield from 1 September 2024 to 31 August 2025, provided no additional exclusions or premium loadings apply
Enhanced IncomeShield
Offers higher cancer coverage with 20% discount on first-year premium for new customers
Investment-linked funds management fee
Charges about 1.25% per annum, not exceeding 2.0% of the sub-fund balance
Comprehensive Insurance Products
Offers a wide range of insurance including life, health, travel, motor, and savings plans tailored to different needs, such as Enhanced IncomeShield for hospital and medical coverage with options for private or restructured hospital wards and extensive pre- and post-hospitalisation benefits
Flexible Plan Options
Provides three plan types (Preferred, Advantage, Basic) for Enhanced IncomeShield catering to varying financial and medical needs, with coverage including inpatient treatment, surgical benefits, organ transplants, and rehabilitative care
High Cancer Coverage
Offers high levels of cancer coverage with lifetime protection and premiums unaffected by claims history, providing financial security during critical illness
Digital Self-Service
Allows customers to manage policies, submit claims, update personal details, and access policy documents via the My Income app and online portal, enhancing user experience and accessibility
Customer Rewards and Discounts
Provides various promotions such as premium discounts, cashback offers, and STAR$® rewards on selected insurance products, adding value for policyholders
Social Responsibility and Innovation
Emphasizes a lifestyle-centric, data-driven approach to insurance, supporting financial inclusion, education, and sustainability initiatives
Legitimacy and Reliability
Features a valid SSL certificate and high trust score, making it safe for transactions and data submission
Established Presence
Old and popular website indicating a well-established company with a significant customer base
Customer Service Accessibility
Offers a strong network of branches and an award-winning contact center for quick and competent customer service
Value-Added Services
Emphasizes services beyond policy sales for a good customer experience